FAQ
If you have questions about a product featured on our website, seek complimentary advice from our interior experts.
Wondering how to reach out to Six Sense Furniture?
Our dedicated Customer Care Team is at your service from Monday to Saturday, between 10:00 AM and 6:00 PM (GMT +8).
If you have any queries, don't hesitate to get in touch:
Whatsapp: +86 171 5785 5066
Email: help.sixsense@gmail.com
Frequently Asked Questions
What products do you deal in?
We specialize in premium series furniture covering modern, minimalism, luxury styles and we produce sofa, coffee table, bed, lounge chair, dining table, dining chair and outdoor furniture.
What materials do you use on products?
We carefully select high quality environment-friendly materials like solid wood, leather, fabric and metal. We concern on quality and durability to ensure elegant outline and comfort.
Do your products up to international standard?
Yes, our products up to international standard and meet quality requirement. We strictly follow production processes and quality control standards to ensure the reliability and safety.
May I customize dimension, color and design?
Yes, we offer customization support as per clients' dimension, color and design requirement. We have professional design team and experienced handcraft masters in order to meet customers' expectations.
Payment Methods. What payment options are available?
At present, we facilitate payments using Visa, MasterCard, Stripe, American Express, PayPal, and Bank Transfer.
Production and Delivery Time
The time required for crafting and delivering your products may vary depending on your selected items, customization choices, and your location. Our standard aim is to have your order being shipped out within 4 weeks from the date of purchase.
Shipping Costs
To determine the shipping cost, kindly provide your postcode so we can calculate the applicable shipping fee.
Delivery Acceptance
Yes, it's essential for someone to be present to accept the delivery. Our secure courier requires a signature as proof of receipt.
Please note that our carriers provide door-to-door service, which excludes activities like carrying items inside, moving items upstairs, placement, or removal of packaging. If your order includes larger items or if you require assistance, we recommend having an additional person available to help with the placement of your items indoors.